BWAR Office

Policies & Terms

Cookie Policy

Last updated: 15 October 2026

1. What cookies are

Cookies are small files that a website saves on your device when you visit it. They can make a site work, remember your choices, or show the site’s owner how it is used. Similar technologies, such as pixels and local storage, work in much the same way, and this policy covers them too.

This policy applies to bwar.co.uk, which is run by BWAR Limited, 51 Upper Huntbach Street, Hanley, Stoke-on-Trent, ST1 2BX. It explains which cookies we use and how you can control them. It sits alongside our privacy policy, which explains how we use personal information more widely.

2. How we use cookies

The law treats two kinds of cookies differently.

  • Strictly necessary cookies keep the site working and secure, for example by protecting our forms from spam. We can set these without asking, because the site cannot work properly without them.

  • Optional cookies are everything else, such as analytics cookies. We only set these if you have said yes through our cookie banner, and we set none of them before you choose.

The only optional cookies on bwar.co.uk are Google Analytics cookies. We do not use advertising or social media tracking cookies.

We do not use cookies to make automated decisions about you, and we do not sell the information they collect.

3. The cookies we use

This table lists the cookies and similar technologies used on bwar.co.uk, with who sets them, what they do and how long they last.

CookieSet byWhat it doesHow long it lastsType
_GRECAPTCHAGoogle (reCAPTCHA)Helps tell people from bots, so we can protect our contact forms from spam and abuse. Stored as a cookie by Google and in your browser’s local storage on our siteUp to 6 monthsStrictly necessary
persist:qlwappBWAR (Social Chat plugin)Remembers the state of the WhatsApp chat button, such as whether you have opened or closed it. Stored in your browser’s local storage, not sent to usUntil you clear your browser storageStrictly necessary
wordpress_test_cookieBWAR (WordPress)Checks that your browser accepts cookies. Only set if you visit our login pageUntil you close your browserStrictly necessary
wordpress_logged_in_[ID] and wordpress_sec_[ID]BWAR (WordPress)Keep logged-in users signed in securely. Only set for our staff and anyone else who logs in to the siteUntil you close your browser, or 14 days if you choose “Remember me”Strictly necessary
wp-settings-[ID] and wp-settings-time-[ID]BWAR (WordPress)Remember display settings in the site’s admin area. Only set for logged-in users1 yearStrictly necessary
_gaGoogle (Analytics)Gives each visitor a random ID so we can count visits and see how the site is used2 yearsAnalytics, needs consent
_ga_[ID]Google (Analytics)Keeps track of your visit, such as the pages you view, so we can see how the site is used2 yearsAnalytics, needs consent

The list can change when we update the site, so we check it regularly.

4. Third party services

Some parts of the site are provided by other companies. When your browser loads them, those companies receive your IP address and basic browser information, and handle it under their own privacy policies.

  • Google Analytics helps us understand how visitors use the site and how to improve it. It records things like which pages you view, how long you stay and how you found us. Google sets its cookies only if you accept optional cookies, and handles the information under its own privacy policy.

  • Google reCAPTCHA protects our forms from spam. It runs on every page and sets the _GRECAPTCHA cookie described above. Google uses the information it collects under its privacy policy and terms.

  • Trustindex displays our Google reviews. To show them, your browser connects to Trustindex and to Google to load the review content and reviewers’ profile pictures.

  • WhatsApp chat button lets you message us on WhatsApp. Nothing is sent to WhatsApp unless you click it. If you do, WhatsApp, which is owned by Meta, handles your messages under its own terms and privacy policy.

  • jsDelivr delivers some of the code that runs our image sliders. It does not set cookies.

  • Social media links to Facebook, Instagram and LinkedIn are plain links. They do not set cookies on our site, but those sites will use their own cookies if you click through.

5. Your choices

  • Cookie banner: when you first visit, you can accept or reject optional cookies. Rejecting is as easy as accepting, and the site works the same either way.

  • Change your mind: you can change your choice at any time using the cookie settings link at the bottom of every page. Withdrawing consent does not affect what we did before you did.

  • Browser settings: you can block or delete cookies and local storage in your browser. If you block the reCAPTCHA cookie, our contact forms may not work. Your browser’s help pages explain how.

  • Google Analytics: you can opt out of Google Analytics across all websites using Google’s browser add-on.

6. Changes and contact

We update this policy when we change the cookies we use or the law changes. The date at the top shows when it was last updated.

If you have questions about cookies or how we use your information, contact BWAR Limited at hello@bwar.co.uk, on 01782 906093, or at 51 Upper Huntbach Street, Hanley, Stoke-on-Trent, ST1 2BX. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Listen to what people who use us, have to say…

See what people say who trust us. Here are some of the latest Google Reviews.

Posted on Google
RYAN PARKER-DUCKWORTH profile picture
RYAN PARKER-DUCKWORTH
Google star 1Google star 2Google star 3Google star 4Google star 5
Great re vamp of our tired old website! Very happy with the results. Great communication. Thanks guys! Hibbert Vehicle Services
Posted on Google
danielle knall profile picture
danielle knall
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you so much, Aaron! Communication has been excellent, & any changes I’ve needed on my website have been made quickly and efficiently. Aaron is always helpful, & responsive. I would highly recommend him to anyone looking for website support. Danielle from Relight Counselling
Posted on Google
Rebecca Lorenz profile picture
Rebecca Lorenz
Google star 1Google star 2Google star 3Google star 4Google star 5
Bwar have been great for my fast growing small buisness. Aaron has been very patient with me and my forever changing ideas and designs. I would highly recommend for anyone starting out.
Posted on Google
Emi Bear profile picture
Emi Bear
Google star 1Google star 2Google star 3Google star 4Google star 5
Having worked on a couple of projects now with Craig at BWAR, I can honestly say the support and advice you receive is exceptional. Craig is knowledgeable, reliable, and always willing to go the extra mile to help. His guidance has been invaluable throughout, and I wouldn’t hesitate to recommend BWAR.
Posted on Google
James Fagg profile picture
James Fagg
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service from Craig and the team at BWAR. Very flexible with bespoke custom built software options. Did a really good job at scoping our website and turnaround time was great. Highly recommend.
Posted on Google
Charlotte Green profile picture
Charlotte Green
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly recommend BWAR! Craig and his team are incredibly friendly, helpful, and so knowledgeable when it comes to custom built software. A special thanks to Craig for always taking the time to explain our website functionality in a way that actually makes sense. It’s been a pleasure working with them!
Posted on Google
Jack Moore profile picture
Jack Moore
Google star 1Google star 2Google star 3Google star 4Google star 5
Craig and the team have been fantastic from start to finish. The service has been consistently outstanding, professional, and reliable. I wouldn’t use anybody else and have recommended them to a number of friends, all of whom have been just as well looked after. Highly recommended!!!
Posted on Google
shane sanderson profile picture
shane sanderson
Google star 1Google star 2Google star 3Google star 4Google star 5
The help and support given by the team at BWAR made our journey possible. We would recommend them to anyone wanting a company they can trust and rely on to deliver.
Posted on Google
s s profile picture
s s
Google star 1Google star 2Google star 3Google star 4Google star 5
First class service, start to finish. They really went the extra mile to deliver on time - couldn't be more happier!
Posted on Google
Anne profile picture
Anne
Google star 1Google star 2Google star 3Google star 4Google star 5
I was looking for some advice on AI tools that could help improve certain areas of my business and wasn’t sure what would be best to use. Craig kindly provided some guidance and recommended a few tools that suited my specific needs. His advice was really helpful and I really appreciated him taking the time to help. I would highly recommend BWAR to anyone looking for support or advice in this area.